Sql Backup And FTP

Greetings, our team has heard great things about your product so we decided to give it a try. We ran across and error that doesn't seem to be posted anywhere else on the forum. We followed the recommendations, including switching FTP from passive to active. Log below, please advise. Thanks!



>>> run 10/15/2011 1:14:58 PM by Administrator

SqlBackupAndFtp 6.2.1.38085 Free

SUMMARY:
Database PosClients: Backup - Success, FTP - Failure

DETAILED LOG:
10/15/2011 1:01:06 PM Creating backup of PosClients to C:\Windows\TEMP
10/15/2011 1:02:54 PM Backup of PosClients completed
10/15/2011 1:02:54 PM Zipping C:\Windows\TEMP\PosClients201110151301.bak to P:\CRM Backups\PosClients201110151301.zip
10/15/2011 1:14:54 PM Zip completed (compressed size: 1,116,014 KB)
10/15/2011 1:14:54 PM Removing the backup: C:\Windows\TEMP\PosClients201110151301.bak
10/15/2011 1:14:55 PM Uploading P:\CRM Backups\PosClients201110151301.zip to ftp://0310a1e.netsolhost.com:21/htpdocs/sqlbackups
10/15/2011 1:14:55 PM < 220 (vsFTPd 2.2.2)
10/15/2011 1:14:55 PM > USER ftp1446305
10/15/2011 1:14:55 PM < 331 Please specify the password.
10/15/2011 1:14:55 PM > PASS ***
10/15/2011 1:14:55 PM < 230 Login successful.
10/15/2011 1:14:55 PM > CWD /htpdocs/sqlbackups
10/15/2011 1:14:55 PM < 550 Failed to change directory.
10/15/2011 1:14:55 PM WARNING: Request: CWD /htpdocs/sqlbackups Response: 550 Failed to change directory.
10/15/2011 1:14:56 PM Trying to upload again...
10/15/2011 1:14:56 PM < 220 (vsFTPd 2.2.2)
10/15/2011 1:14:56 PM > USER ftp1446305
10/15/2011 1:14:56 PM < 331 Please specify the password.
10/15/2011 1:14:56 PM > PASS ***
10/15/2011 1:14:56 PM < 230 Login successful.
10/15/2011 1:14:56 PM > CWD /htpdocs/sqlbackups
10/15/2011 1:14:56 PM < 550 Failed to change directory.
10/15/2011 1:14:56 PM WARNING: Request: CWD /htpdocs/sqlbackups Response: 550 Failed to change directory.
10/15/2011 1:14:57 PM Trying to upload again...
10/15/2011 1:14:57 PM < 220 (vsFTPd 2.3.4)
10/15/2011 1:14:57 PM > USER ftp1446305
10/15/2011 1:14:57 PM < 331 Please specify the password.
10/15/2011 1:14:57 PM > PASS ***
10/15/2011 1:14:57 PM < 230 Login successful.
10/15/2011 1:14:57 PM > CWD /htpdocs/sqlbackups
10/15/2011 1:14:57 PM < 550 Failed to change directory.
10/15/2011 1:14:57 PM ERROR: Upload failed: Request: CWD /htpdocs/sqlbackups Response: 550 Failed to change directory.
10/15/2011 1:14:57 PM Cleaning ftp://0310a1e.netsolhost.com:21/htpdocs/sqlbackups
10/15/2011 1:14:57 PM < 220 (vsFTPd 2.2.2)
10/15/2011 1:14:57 PM > USER ftp1446305
10/15/2011 1:14:57 PM < 331 Please specify the password.
10/15/2011 1:14:57 PM > PASS ***
10/15/2011 1:14:58 PM < 230 Login successful.
10/15/2011 1:14:58 PM > CWD /htpdocs/sqlbackups
10/15/2011 1:14:58 PM < 550 Failed to change directory.
10/15/2011 1:14:58 PM WARNING: Cleaning failed: Request: CWD /htpdocs/sqlbackups Response: 550 Failed to change directory.
10/15/2011 1:14:58 PM Cleaning P:\CRM Backups
10/15/2011 1:14:58 PM Sending a report (Failure) to lbell@we-are-pos.com (SMTP)
10/15/2011 1:14:58 PM The report has been successfully sent
10/15/2011 1:14:58 PM ERROR: Job finished (With Errors)

Thank you for the reply. The user in the FTP settings is the Admin user for the Network Solutions account - ftp1446305. With AceFTP, the user can change directories, create folders, copy and delete files, etc. Full admin rights.....thoughts? Lance

Mike, I sent the new acct credentials to the Contact Page on the website. It will take 10 minutes for Network Solutions to activate. Thank you!