Sql Backup And FTP

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Service Fails to Start as Local System Options · View
BB
#1 Posted : Tuesday, November 08, 2011 9:54:21 AM Quote
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The SqlBackupAndFtp service fails to start when the logon is set to Local System.

I'm running v6.2 on Windows Server 2008 R2 64-bit.

Is this a known issue?

How do I correct the problem?

(I can run the service as, for example, .\administrator but I don't want to do that!)
mikeshilov
#2 Posted : Tuesday, November 08, 2011 12:54:40 PM Quote
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we need more information. what's the error? how does it appear? probably you need to look to the windows event log as well
BB
#3 Posted : Thursday, November 10, 2011 8:49:44 AM Quote
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Same as reported here, same message in the event log too.

That's all there is.

Can you get hold of the same OS and recreate?
mikeshilov
#4 Posted : Thursday, November 10, 2011 9:30:25 AM Quote
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I see. We thought it was fixed in 6.1.8 but it seems the problem still alive. Please give us some time for futher investigation and testing.
mikeshilov
#5 Posted : Tuesday, November 22, 2011 2:56:14 AM Quote
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Should be fixed in v6.2.8.
BB
#6 Posted : Thursday, November 24, 2011 3:25:45 AM Quote
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Will I be able to upgrade (without losing settings etc.) or do I need to uninstall/reinstall?

Is it definitely fixed for Server 2008 R2?

Thanks.
mikeshilov
#7 Posted : Thursday, November 24, 2011 3:28:18 AM Quote
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We did test it on Windows Server 2008 R2. You can install the new version over the old one.
BB
#8 Posted : Thursday, November 24, 2011 6:35:51 AM Quote
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OK, thanks :-)
kiran
#9 Posted : Wednesday, November 30, 2011 8:22:52 AM Quote
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No! same problem still there.
I tried with new 6.2.8 the problem is still there.

OS: 2k8 sp1 and 2k8 R2
DB: 2008 R2

please suggest.

regards,
Kiran.
mikeshilov
#10 Posted : Wednesday, November 30, 2011 8:44:53 AM Quote
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try 6.2.9, we also had some changes regarding this problem there
kiran
#11 Posted : Thursday, December 01, 2011 1:48:15 AM Quote
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First, i would like to thank for your concern and response.

i tried with 6.2.9, the error is still occurring.

as i observed, it's working on windows server 2003 and xp but not on server 2008.

I am trying to schedule full and differential backup from your software "SqlBackupandFTP" which use the property service named as "SqlBackupAndFtp Service" ie SbfService.exe file.

Event id:7000
"The SqlBackupAndFtp Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."

Is there any solution available?

Regards,
Kiran
kiran
#12 Posted : Thursday, December 01, 2011 7:55:57 AM Quote
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It's working.

It's work on Standalone server and not on the DC, i hope it was service authentication problem.

Thanks,
Kiran
ruslan
#13 Posted : Thursday, December 01, 2011 9:11:57 AM Quote
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Kiran,
thank you, it is an interesting find. I don't believe we've tested it on DC.
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