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Rank: Newbie
Groups: Registered
Joined: 1/3/2012
Posts: 5
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Hi, I'm running v6.2.8.19089 of SqlBackupAndFtp Pro and have configured the software to send a confirmation email after each overnight backup (after success or failure). Since 31-Dec-11 I've stopped receiving emails. I've checked the log and the backups are completing successfully. I've tried using the 'Send test email' function and haven't received that email either.
Regards, Ian
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Rank: Guest
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Joined: 8/10/2009
Posts: 733
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I have exactly the same problem. No emails received in 2012. Backups are running OK though.
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Rank: Guest
Groups:
Joined: 8/10/2009
Posts: 733
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Same here it looks like its a schedule problem, i now have to go to site to try and re-establish confirmations.
Stephen
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Rank: Administration
Groups: Administrators, Registered
Joined: 12/1/2011
Posts: 180
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The issue is fixed. Our apologies.
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Rank: Guest
Groups:
Joined: 8/10/2009
Posts: 733
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Still not getting emails though i did get a burst of test ones i tried all delivered at the same time, what is the problem?
Stephen
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Rank: Guest
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Joined: 8/10/2009
Posts: 733
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ok its working now it seems our mail server thought it was geting spammed after they all turned up at onece. THanks
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Rank: Newbie
Groups: Registered
Joined: 1/3/2012
Posts: 5
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Hi. This issue seems to have re-surfaced again - I've not received email confirmations of backup completion for the last two nights. There is one difference to the previous occurence, however - this time there is an error message at the end of the log file:
2/1/2012 1:00:16 AM Sending a report (Success) to ian.price@xxxxxxxxxx (Automatic)
2/1/2012 1:00:49 AM ERROR: Sending a confirmation e-mail failed: Server was unable to process request. ---> Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
2/1/2012 1:00:49 AM Job finished
Best regards, Ian
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Rank: Administration
Groups: Administrators, Registered
Joined: 12/1/2011
Posts: 180
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Hi,
We did a tuning on our server to improve email routines. Please try again and send us notification if you get the exception again.
Thank you.
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Rank: Guest
Groups:
Joined: 8/10/2009
Posts: 733
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I'm having the same error "Server was unable to process request - Timeout expired". It happens when I try to send test email too.
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Rank: Administration
Groups: Administrators
Joined: 8/12/2009
Posts: 271
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Guest wrote:I'm having the same error "Server was unable to process request - Timeout expired". It happens when I try to send test email too. Does it happen constantly or from time to time?
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